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What happens next?
Give us about 24 hours (48 on weekends)
Our friendly support team is ready to help resolve any issues you may be experiencing. Please allow us a little more time to respond on weekends and holidays. We appreciate your patience.
All communication via email
Once we’ve reviewed your support ticket, we will respond to you via email. You may reply directly. All subsequent correspondence that pertains to your initial ticket should remain in that email thread.
Browse the knowledge base
If you haven’t had a chance to browse the knowledge base, feel free to do so while we review your support ticket. Be sure to use the search form to find the article specific to your inquiry.
Troubleshooting tips & techniques
While some issues are more complex than others, basic troubleshooting can be performed to help track down just about any problem. Have a look at our recommended troubleshooting techniques.